Clearer ticketing. More accountable journeys.

Our mission

Make digital ticketing easier to access while helping transport businesses understand ticket sales and revenue. Clear records support accountable operations; straightforward purchase and verification steps help passengers know what they have paid for.

What the platform does

The website and apps support ticket purchases, ticket issuance, payment confirmation and ticket verification. Authorized users can manage assigned ticket stock, buses, routes, fares and operational records according to their roles. Availability depends on the service and permissions assigned to each user.

Who we serve

Passengers can buy tickets, recover purchase details and seek help when a payment or journey needs attention.

Operators can organize authorized staff, ticket stock and route information, with records that help them review their operations.

Agents issue tickets within their assigned authority. Attendants and conductors check tickets and record their use, helping distinguish valid tickets from tickets already used.

From purchase to boarding

Choose the available route, origin, destination, passenger category and quantity. Review the fare and passenger details before authorizing payment. Keep the issued ticket and payment reference.

At boarding, present the ticket for verification. Where enabled, a compatible route segment must serve the selected origin and destination in the correct order and direction. One shared stop alone does not make a bus eligible. Check the ticket conditions or ask support if unsure.

• Buy tickets
• Find my tickets
• Verify a ticket

Built for local transport

Tiketi Kiganjani supports the practical work of bus and daladala services in Tanzania: fares, boarding stops, ticket issuance and verification by authorized staff. Information is available in English and Kiswahili so passengers and businesses can choose the language they understand best.

Regulatory integration

Tiketi Kiganjani is recognized, approved and certified by LATRA and integrated with the LATRA Core Electronic Ticketing System. This integration concerns electronic ticketing. Bus operators remain responsible for providing transport and meeting the requirements that apply to their operations.

Our commitment

Our priorities are understandable ticket information, reliable records, responsible handling of personal information and accessible help. We improve the service as operational needs change and invite reports of incorrect fares, verification difficulties and accessibility barriers.

• Support
• Privacy Policy

The company behind the platform

Tiketi Kiganjani is a product owned and operated by Rafiso Holding Company Limited, Dar es Salaam, Tanzania. We provide ticketing technology; the bus operator provides the journey.

Use the platform

Buy a passenger ticket, apply to join as an operator or agent, or contact us about an existing service. Registration is a request to join and does not itself grant operational permissions.

• Buy tickets
• Register as an operator
• Register as an agent